Overview Professional Background Education/Training Mediation Experience Other Qualifications Style of Mediation Personal Values
	Professional Background: 1999 - Present Reaching Accord: Training and Experience in Mediation, Facilitation, Conflict Coaching 1967-1999 Owner and Manager of Hyatt Court Reporting & Video; 30 Employees; $1.5 million annual budget		Quotes: “As a business owner, I was the problem solver and was skeptical of the necessity of a mediator, much less a detailed 'process'. My contractor and I were delighted with the outcome of ouur meeting with Eileen. Many of the issues we had not foreseen were surfaced and agreed upon prior to starting our work together. Addressing even uncomfortable issues beforehand is a smart way to do business.” -Nora Mulholland, Business Owner